Last Updated: January 6, 2026
1. Introduction
YingDe BaiKe Silicone Mold Co., Ltd. ("BKSilicone", "we", "us", or "our") operates the website www.bksilicone.com. We are committed to protecting the privacy and security of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, inquire about our RTV-2 silicone materials, or engage in our custom mold services.
By using our website or submitting an inquiry, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
As a B2B manufacturer specializing in silicone materials and custom mold solutions, we collect information primarily to facilitate business communication, process orders, and provide technical support. The types of personal information we may collect include:
- Identity Data: Your name, company name, and job title.
- Contact Data: Email address, phone number (including WhatsApp/WeChat if provided), and physical billing/shipping address.
- Project & Transaction Data: Details about your mold design requirements, silicone material specifications, payment history, and products you have purchased from us.
- Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, and operating system, collected automatically via cookies.
3. How We Use Your Information
We use the collected data for specific, legitimate business purposes:
- To provide professional quotations and feasibility assessments for your custom mold projects.
- To process and deliver your orders, including managing payments, fees, and logistics.
- To provide expert technical support, including troubleshooting "cure inhibition" and providing application guidance.
- To arrange international shipping and customs clearance (Sea/Air/Express freight) for your orders.
- To improve our website functionality and customer service based on user feedback and analytics.
- To send you relevant updates (only if you have opted in), such as new product launches or technical breakthroughs in silicone technology.
4. Disclosure of Your Information
We do not sell your personal data to third parties. We only share information with trusted third parties necessary to fulfill our business obligations:
- Logistics Partners: Freight forwarders, couriers (e.g., DHL, FedEx, UPS), and customs brokers to ensure the delivery of materials and molds.
- Payment Processors: Secure banking institutions and payment gateways to process international transactions.
- Internal Technical Teams: Our engineering and R&D teams who require project details to optimize material formulations or mold designs.
- Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities.
5. International Data Transfers
Our headquarters and manufacturing facilities are located in China. If you are accessing our website from the EEA, the United States, or other regions, your information will be transferred to, stored, and processed in China. By providing your information, you consent to this transfer. We implement rigorous security measures to ensure your data is treated in accordance with this policy.
6. Data Security
We have implemented appropriate technical and organizational security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. Access to your personal data is strictly limited to employees and contractors who have a professional "need to know" to perform their business duties.
7. Your Legal Rights
Under applicable data protection laws (such as GDPR or CCPA), you have rights regarding your personal data, including:
- Right to Access: Request a copy of the personal data we hold about you.
- Right to Correction: Ask us to rectify incomplete or inaccurate information.
- Right to Deletion: Request the deletion of your data when there is no longer a legitimate business reason for us to keep it.
- Right to Opt-out: Unsubscribe from marketing communications at any time.
To exercise these rights, please contact us at [email protected].
8. Cookies
Our website uses cookies to distinguish you from other users, providing you with a better browsing experience and helping us improve our site. For more details, please see our Cookie Policy.
9. Children's Privacy
Our services are intended for business professionals. We do not knowingly collect information from individuals under the age of 18. If we discover such data has been collected, we will take immediate steps to delete it.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
YingDe BaiKe Silicone Mold Co., Ltd.
Email: [email protected]
Address: C2, No.120 Xianniu Road, Xiniu Town, Yingde, Qingyuan, Guangdong, China